Frequently Asked Questions
How long does shipping take?
Orders processed within 2–5 business days
Delivery: 7–20 business days (depends on country & customs)
Tracking number sent via email
Do you ship worldwide?
✅ Yes, we deliver worldwide.
⚠️ Some regions may take longer due to customs.
How can I track my order?
Once shipped, you’ll get an email with tracking number
Use it on courier’s website to follow your package
What sizes do you offer?
Wide range for men, women & kids
👉 Always check our Size Guide before ordering
What payment methods do you accept?
Credit/Debit Card payments
Crypto (BTC, USDT, ETH etc.)
Alternative high-risk gateways (depending on country)
🔒 All payments are 100% secure
Can I return or exchange an item?
Yes – within 14 days of receiving order
Item must be unused, unworn, original packaging
👉 See Return Policy for details
Will I pay customs fees?
⚠️ Some countries may charge import/customs duties
💡 Customer is responsible for these charges
Do you offer bulk or team orders?
✅ Yes – we provide special prices for teams, groups & resellers
📲 Contact us via WhatsApp/Email
How do I contact ElevenKick?
Email:Hakimallalat@gmail.com/+8619548828869
WhatsApp: [insert number]
We reply within 24 hours